Fraud Alert: “Smishing” Attempts Reported by Sioux Falls FCU
The Memo learned this morning that several Sioux Falls SD area credit unions are receiving calls from members regarding a text message scam. The text message indicates that the member’s debit card has been deactivated and provides a 605 area code telephone number to call. If the victim calls this number, an automated voice prompts the caller to enter the card number and PIN.
These scam attempts called “smishing” combine the techniques of “phishing,” which uses email, with “SMS,” which uses text messages, to obtain sensitive information from customers. Below is an example of the text message that was received by a Credit Union Member.
Fran Sommerfeld, Sioux Falls Federal Credit Union President/CEO alerted the Memo so we can warn members and credit union employees that this is a common tactic used by scammers to obtain information from unsuspecting consumers. Credit unions do not send out text messages or emails or make phone calls asking for account information.
Members who mistakenly responded to this text and provided information should call their credit union immediately so that appropriate action can be taken to prevent or reduce potential losses.
The Memo would like to thank Sioux Falls FCU for bringing this scam alert to our attention.